| 1. |
Duration of
Service |
| 1.1 |
Unless otherwise stated,the service shall be in
force from the date of commencement of service for a duration of twelve
calendar months, and thereafter, shall continue in force from year to year
unless terminated by either party giving to the other party 4 calendar
weeks prior written notice to that effect. |
| 2. |
Payment |
| 2.1 |
The Customer shall promptly pay on demand all
charges levied in respect of the service as shown in the Singapore Post
official bill. |
| 2.2 |
In the event any charges remain unpaid after
becoming due, Singapore Post shall be entitled to charge interest on the
unpaid charges at the rate of 12% per annum from the due date of the bill
till the receipt of the overdue payment and may terminate the service
forthwith without prior notice whatsoever and without prejudice to its
other rights and remedies. |
| 3. |
Charges |
| 3.1 |
The charges for Speedpost Worldwide and
Islandwide Services shall be at the rates prescribed by Singapore Post
from time to time. |
| 3.2 |
The Customer shall furnish to Singapore Post an
adequate banker’s guarantee from an approved bank, or a cash deposit of
equivalent amount in lieu of a banker’s guarantee, before provision of
service for the due performance of the terms and conditions hereof. The Customer shall also accept
Singapore Post’s rights, from time to time, to revise the quantum of the
banker’s guarantee and demand additional bankers guarantee or additional
cash deposit. The banker’s
guarantee or the cash deposit, as the case may be, shall be used to offset
any outstanding charges owing by the Customer to Singapore Post or any sum
that may become payable by the Customer to Singapore Post by reason of any
breach of the terms and conditions hereof before the balance, if any,
shall be refunded free of interest thereon by Singapore Post. |
| 4. |
Customer’s
Responsibility |
| |
The Customer shall :- |
| 4.1 |
provide Singapore Post at least three (3)
working days’ notice for any changes in the scheduled
collection. |
| 4.2 |
provide Singapore Post with no less than the
agreed number of articles in each accounting month and the total weight of
individual article shall not exceed the respective weight limits
indicated in the Postal Courier Services
Guide. |
| 4.3 |
promptly pay all amounts due to Singapore Post
on demand. |
| 4.4 |
ensure that |
| |
| (a) |
Every article is packed in a reasonably strong
case, wrapper or cover appropriate to its contents, and so that no
part of the contents can be removed without either breaking or
tearing the case, wrapper or cover or forcing two adhesive surfaces
apart, or breaking a seal. |
| (b) |
All contents of the article are adequately packed
so as to protect against damage in the course of transmission and in
particular, but not limited to :
| (i) |
An article which is of a fragile nature shall
be packed in a container of sufficient strength and shall be
surrounded in that container with sufficient and suitable
material to protect the article against the effect of such
concussion, pressure and knocks to which postal articles are
ordinarily exposed in transmission, and the article shall bear
the words "FRAGILE HANDLE WITH CARE" written conspicuously in
capital letters on the face of the cover above the address of
the addressee. |
| (ii) |
An article which is liable to be damaged by
bending shall be packed in a container of sufficient strength
to prevent the article from being in transmission, and the
packet shall bear the words, "DO NOT BEND" written conspicuously
in capital letters on the face of the cover above the address
of the addressee. | |
| (c) |
Articles prohibited by any law in force in the Republic of
Singapore and the country of destination for transmission by post
will not be accepted by Singapore
Post. | |
| 4.5 |
| (a) |
For
Speedpost
-
Worldwide |
Ensure that every article comply with the terms and
conditions specified for Speedpost Worldwide articles contained in
the Information Sheet provided by Singapore Post for the respective
country of destination. |
| (b) |
For
Speedpost
-
Islandwide |
ensure that the articles are addressed accurately
to any destination only within the Republic of Singapore (including
Sentosa Island) excluding the other off-shore
islands. | |
| 4.6 |
be liable to Singapore Post and indemnify and
keep Singapore Post indemnified at all times from and against all
demands, claims, action or proceedings by whomsoever made or preferred and
against all damages, costs, charges or expenses (including reasonable
legal costs) incurred, suffered or sustained by Singapore Post in
connection with the service performed for the Customer. |
| 5. |
Singapore Post’s Right, Responsibility,
Liability and Non-Liability |
| 5.1 |
Singapore Post shall take all reasonable precautions to
prevent unauthorised persons from having access to the articles(s) or
their contents and shall also take all reasonable precautions against loss
of or damage to the same or their contents. |
| 5.2 |
Payment of compensation, is limited to a
maximum amount of S$60 per shipment for Speedpost Islandwide Courier and
Standard services, on condition that Singapore Post is satisfied that the
claim is justified in instances of loss or damage. |
| 5.3 |
The liability of Speedpost EMS
service is limited to S$150 for "Package" and S$60 for "Document Packs" or
the value of the item, whichever is lower, in the event of the loss
or
damage to the item. |
| 5.4 |
The liability of Speedpost Worldwide Standard
service is in accordance with the International Postal Parcel
regulations. |
| 5.5 |
Singapore Post shall not in any case be liable
for :
| (a) |
Indirect or consequential loss or
damage; |
| (b) |
Any loss or damage arising:
| (i) |
from its failure to perform any of its
obligations under this Agreement if such failure is the result
of circumstances outside its control including but not limited
to the outbreak of war, any governmental act, explosion,
accident, civil commotion, riot, industrial dispute, strike,
lockout, stoppages or restraint of labour from whatever cause,
whether partial or general, weather conditions, traffic
congestion, mechanical breakdown, obstruction of any public or
private road or highway or any other force majeure, fire,
flood or any other act of God; |
| (ii) |
from insufficient or improper packing or
addressing; |
| (iii) |
from any loss of secrecy in communication
arising from the use of the service. |
| (iv) |
from the hazardous fragile or brittle nature
of the mechanical derangement of the goods; |
| (v) |
from failure by the addressee to take
delivery within a reasonable time; and |
| (vi) |
as a consequence of delay or confiscation by
any competent authorities as a result of the discovery of
prohibited contents. | | |
| 5.6 |
Singapore Post will notify the Customer of the
collection time of the article upon approval. |
| 5.7 |
There will be no collection and/or deliveries
on Sunday, gazetted Public holidays and Saturday afternoons. |
| 6. |
Claims |
| 6.1 |
All claims for loss or damage must be made within
14 days from the date Singapore Post accepts the items. Such claims must
be made in writing, accompanied by the original copy of the consignment
note and should be submitted to: |
| |
Manager (Customer Care)
Singapore Post Limited
10 Eunos Road 8, #02-31
Singapore Post Centre
Singapore
408600 |
| 7. |
Notices, Etc |
| 7.1 |
Any notices, demands or any other
correspondences whatsoever shall be deemed to be communicated to the
Customer if the same is sent by ordinary post to the address provided
herein by the Customer, or such other address as the Customer may inform
Singapore Post of in writing prior to the dispatching of any notices,
demands or any other correspondences whatsoever. |
| 8. |
Applicable Law &
Disputes |
| 8.1 |
This Agreement shall be subject to and
constructed in accordance with the laws of the Republic of Singapore. All
proceedings in relation to any matter in dispute arising out of or in
connection with this Agreement shall be commenced in the courts of the
Republic of Singapore and the parties hereby submit to the exclusive jurisdiction of such
courts. |
| 8.2 |
For the avoidance of doubt and without
prejudice to sub-clause 8.1 hereof, it is hereby agreed and understood
that this Agreement shall, notwithstanding anything contained herein, be
subject to the Postal Services Act 1999 (No.42 of 1999) including any
statutory modification or re-enactment thereof and any rules and
regulations made thereunder and any directions whatsoever which the
Info-Communications Development Authority of Singapore has given or may
give to Singapore Post or
under any provisions of any licence granted by the
Info-Communications Development Authority of Singapore. |
| 9. |
Stamp Duty |
| 9.1 |
Stamp Duty, if any, payable on this Agreement, shall
be borne by the Customer. |