- Delay due to incorrect city or postal code on the delivery address
- Delay or confiscation result from customs clearance (Customs clearance will be counted as full day).
- Delay or damage resulted from insufficient packing.
- Unclear description (e.g. sample, merchandise without detailed description of items), false, misleading or incomplete declaration that leads to failure of clearing item from customs by delivery agent, seizure or detention of the packages by customs.
- Sender's failure to provide required documents needed by import and export regulation of the destination prior to posting that leads to detention or return of item.
-
Delay caused by disaster, political risk, strike, nuclear explosion or war.
- Content enclosed is a prohibited or restricted item.
-
Delay or/and failure of special services, such as request made after posting to change the name or address of the addressee after posting, or to
retrieve item for return to origin.
|