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Customer Care

Chat hours (SGT)
Daily (including PH) : 08:00 AM to 08:00 PM

24/7 Phone Support

  • Tel:
    1800 222 5777 (for Singapore use only)
     
     
    (+65) 6222 5777 (when calling from
    outside Singapore)
 

Self Help

 

Thinking of packing it in? We have some useful tips for you:

 

 ContainersCushioningSealing
Small Odd Shapes Use padded envelopes or small cardboard boxes Use padding like cotton, wool, newspaper, foam or plastic bubble sheets to prevent shifting Use adhesive flaps, staples or packaging tape
Fragile items Use fibreboard boxes(at least 175-Ib test) Use foamed plastic or padding to distribute shocks and separate item from container surfaces Use packaging tape for sealing and to reinforce edges
Awkward Shapes Use fibreboard boxes or tubes:
- Tube ends should equal side wall strength
-Length should not measure 10 times more than girth
Use preformed fibreboard or foamed plastic shapes to brace item and support container's surface Use packaging tapes (or glue for tube ends)
Powders Use sift-proof containers None necessary Use packaging tapes (or glue for tube ends)
Soft Goods Use self-supporting boxes or tear-resistant bags None necessary Use packaging tape or self-sealing bag
Shifting Items Use fibreboard boxes (at least 175-Ib test, holding up to 20 Ibs) Use interior fibreboard separators or tape reinforcements to prevent shifting Use packaging tape for sealing and to reinforce edges
High-density Loads Use fibreboard boxes (at least 175-lb test, holding up to 20 lbs) Use interior fibreboard separators or tape reinforcements to prevent shifting Use packaging tape for sealing and to reinforce edges

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