POPStation (Pick Own Parcel Station) is a revolutionised parcel delivery service from SingPost. This service is brought closer to the homes and offices of customers, especially those who enjoy online shopping. The 24/7 smart lockers allow customer to collect their parcels at their own time, be it after office hours, during week-ends or public holidays. Customers appreciate the advantages of this form of delivery over courier and traditional post services as they no longer have to wait for the courier or stand in a queue to collect their parcels. To meet clients' lifestyle needs, businesses that provide this service to their clients, can experience higher customer satisfaction, high successful delivery rate and low cost delivery solution.