POPStation – a revolutionised parcel delivery service
POPStation (Pick Own Parcel Station) is a revolutionised parcel delivery service from SingPost.
POPStation increases your customers’ satisfaction and lowers your cost to serve. For example, when there is no one is at home to receive a parcel, re-scheduling the delivery can affect business productivity with incremental service cost.
With POPStation, your business achieves high successful delivery rate and high customer satisfaction rate as your customers will never miss a parcel or have to wait for the parcel delivery.
BENEFITS FOR YOUR BUSINESS
Why make your customer wait for their parcels? Let them collect their parcels at a POPStation of their choice.
Increase your customers satisfaction and reduce customer service costs and redelivery charges.
Conscious about the environment? Deliver to the POPStation and reduce your carbon foot print.
We will continue to roll out POPStation at additional locations.
Doing Business with POPStation
1. What is a POPStation?
2. How will POPStation benefit my business?
3. How many POPStations are there and where are the POPStations located?
4. How can I offer POPStation delivery for my customers?
This API is used in conjunction with our shipment management tool which allows you to print labels, prepare your shipments and book our couriers to pick up your parcels for delivery. Critical information like your customers’ emails and handphone numbers will be transmitted to Singpost via the shipment management tool so that we can notify your customers to collect their parcels after we have dropped them off at the POPStations.
5. How do my customers collect their parcels from the POPStations?
6. How big are your lockers?
|Small||42cm (w) x 10cm (h) x 61cm (d)|
|Medium||42cm (w) x 23.5cm (h) x 61cm (d)|
|Large||42cm (w) x 37cm (h) x 61cm (d)|
Parcel that exceeds the maximum permissible size of the locker, will be re-directed to a designated Post Office for self-collection.
7. How secure is POPStation?
8. What other functions does the POPStation offer?
9. How do I contact a Sales Representative for POPStation?